Privacy Policy

Last Updated: 31-08-2025

This Privacy Policy explains how Laced Temptation (“we”, “us”, “our”) collects, uses, stores, and protects personal data relating to customers (“you”, “your”) when you access our website, create an account, place an order, or otherwise interact with our services. We are committed to ensuring that your privacy is protected in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

By using our website, you consent to the practices described in this Privacy Policy.

1. Introduction and Scope

1.1 This Privacy Policy forms part of our Terms and Conditions and applies to all data collected through our website, email communications, and related services.

1.2 We act as the Data Controller for the purposes of UK GDPR.

1.3 This Policy explains:

• What personal data we collect.
• How we use it.
• How we store and protect it.
• Your legal rights.

2. Definitions

• “Personal Data”: Any information relating to an identified or identifiable natural person.
• “Processing”: Any operation performed on personal data, such as collection, storage, use, disclosure, or deletion.
• “Data Controller”: The entity that determines the purposes and means of processing personal data (Laced Temptation).
• “Data Processor”: A third party that processes personal data on behalf of the Data Controller.
• “Consent”: Freely given, specific, informed, and unambiguous indication of your wishes.

3. Personal Data We Collect

We may collect the following categories of personal data:

• Identity Data: Name, title, date of birth.
• Contact Data: Email address, billing and delivery address, telephone number.
• Account Data: Login details, order history, saved preferences.
• Payment Data: Processed securely by third-party providers (we do not store full payment card details).
• Technical Data: IP address, browser type, device identifiers, cookies.
• Marketing Data: Your preferences for receiving marketing communications.

4. How We Collect Personal Data

• When you place an order on our website.
• When you create an account.
• When you contact us by email or form.
• Through cookies and analytics tools when you browse our website.
• When you opt-in to marketing communications.

5. How We Use Personal Data

• To process and fulfil orders.
• To manage accounts and customer service queries.
• To send transactional communications (e.g., order confirmations, shipping updates).
• To send marketing emails (with your consent).
• To improve website functionality and customer experience.
• To comply with legal obligations (e.g., tax records, fraud prevention).

6. Legal Basis for Processing

• Contract: Necessary to perform our contract with you (e.g., delivering your order).
• Consent: Where you have agreed (e.g., marketing emails).
• Legal Obligation: Compliance with laws (e.g., accounting).
• Legitimate Interests: For business purposes (e.g., fraud prevention, analytics).

7. Sharing Personal Data

We may share personal data with payment providers, delivery companies, IT service providers, and regulatory bodies. We never sell your data to third parties.

8. International Transfers

Where data is processed outside the UK/EEA, we ensure adequate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

9. Data Retention

• Order data: Up to 7 years (for tax compliance).
• Marketing data: Until you withdraw consent.
• Account data: Until your account is closed or becomes inactive.

10. Data Security

We use appropriate technical measures to safeguard personal data, including encryption and secure hosting. However, no transmission over the internet can be guaranteed 100% secure.

11. Your Rights

Under UK GDPR, you have the right to access, rectify, erase, or restrict processing of your data. Requests may be submitted to info@lacedtemptation.com. We may require identity verification.

12. Cookies

12.1 We use cookies to enhance your browsing experience.
12.2 Cookies are used for functionality, analytics, and marketing.
12.3 You can control cookies via browser settings.
12.4 We comply with PECR; non-essential cookies are only set with your consent.

13. Marketing Communications

You can opt out at any time by clicking “unsubscribe” in any email or contacting us directly.

14. Children’s Privacy

Our website is not intended for individuals under 18. We do not knowingly collect data from children.

15. Changes to this Privacy Policy

The latest version will always be posted on our website.

16. Governing Law

This Privacy Policy is governed by the laws of England and Wales.